Welcome to our Monday Morning Update on May 17th, 2021.
In today's Monday Morning Update we have a talk with Peter Lawrance, who earlier had the global responsibility for all product development, menu design, planning & operational execution for all onboard products & services in SAS and British Airways.
His last responsibility was with Etihad, where he was Head of Etihad’s Five Star culinary team and had the global responsibility for all inflight and lounge product development for the complete route network for EY worldwide.
Now he is a freelance consultant that helps airlines withing the area of Inflight Catering and Products.
Today he is the guest in our Monday Morning Update, where the theme is exactly inflight service and products. We talk about the consequence of COVID-19, what is the work about and what is the work involved to do a good inflight service and interesting products.
Peter shares examples of the introduction of Mikkeller beers to SAS, Lojröm, Ringa Apple Must that you have seen if you have tried SAS Plus or SAS Business Class.
Questions like sustainable offerings is also talked about and how this will impact the inflight service onboard.
Links:
You can read more on Peter Lawrance on his LinkedIn profile here.
Thank you for listening - we sincerely appreciate your time!
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